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Wrong

The customer service gurus unintentionally lied to us

florida pool
March 31, in the pool three days ago, recording a couple short “business” videos.

The customer service gurus unintentionally lied to us. They didn’t know any better. And this “lie” has been perpetuated since the invention of the “service economy”.

Preparing a TEDx Talk that covers this and solves it too – essentially celebrating a new customer service mantra.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five different sites.