Goal

Butterfly chrysalis
Next to our home.

Goal.

What’s the supreme goal of every customer service interaction?

Pair, then share.

Show you vs tell you.

Cup of ice.

Three dinners – satisfaction is dangerous.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Thankful to move

Disney plastic character toys at a mountain lake
Same place, Avalanche Lake, but cloudy.

Thankful to move.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Boots & bikes on the ground

Space Mountain from Contemporary Resort parking lot
None of my extensive Disney experience is based on theory. None. Everything i preach is from boots-on-the-ground experience. Same with Glacier, which is now quite extensive.

Three boots-on-the-ground criteria over the years for where to stay at Glacier:

  • Lodging location
  • Wifi/cell signal availability & strength
  • Lodging cost

Note: Some lodging has wifi/cell but it’s poor.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Stamina and strength

stromatolites on mountain wall with a bicycle nearby
Stromatolites on Going-to-the-Sun Road. What was once shallow Ocean bottom is now one to two miles above sea level.

Starting your own business from nothing requires stamina and strength.

Thank goodness i went into it with plenty of physical stamina and strength.

You gotta do the reps…

Every day.

All day.

Count yourself lucky if you get any sleep.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Where Magic Lives

Disney toys
Classic and Pixar. Magic lives in both.

Where Magic Lives.

All day.

Every.

Day.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.